Professional Beauty Supply from Japan.

Professional Beauty Supply from Japan.

Categories

How to Buy

The frequently asked questions

The flow of shopping

1. Member registration

  • Please register from the 「SIGNUP」at the top. 
  • Please note that we merchandise only to the professionals.
  • So it is required for you to clarify by certificates or business card and etc.
  • As you receive the confirmation of your registration, now it is possible to log in the site.
  • To change the member information, after logging in you can press the customer's name at the top of the site and edit from the account edit screen.

2. Log in/Forget Password

  • Please go to the login screen from "LOGIN" at the top of the site, enter the email address, password and log in.
  • If you have forgotten your password, please click on the text link "Forget Password?" at below of the entry field on the login screen.
  • As you enter your registered e-mail address, you will receive an e-mail of Reset password.
  • Then you can go to the page where you set the new password, from the URL listed there.

3. Find products

  • Products are all for use of Hair, Nail, Eyelash and Esthetic salon professionals.
  • <Keyword search>

    Please enter the word you want to search after the word of  "Searching for" at the top of the site and press the "Search" button.
    You can search by product title, brand name and body text.

  • <Category search>

    For category search, you can search for items by pulling down from the left menu for PC users and from menu on the top of site for smartphone users.

  • <Brand search>

    For brand search, you can search for items by pulling down from the left menu for PC users and from Menu on the top of site for smartphone users.

4. Product page

  • Some of the product prices appear only after you logged in.
  • You can add products into the cart only after you logged in.
  • Per variants product, please select color and size before putting into the cart.
  • Please note that some may come up with [Out of stock].
  • <Description> It describes the description of the product.
  • <Additional Information> Additional information is stated.
  • <Shipping & Payment> It describes delivery and payment method.

5. Cart screen

  • After changing Qty, please push the "Update" button at the bottom of the page. Total will be updated.
  • If you want to delete the product, please click the × button.

6. Checkout (STEP1:Address)

  • <Billing Address>

    Member registration information is stated.
    It will update your registration information as you revise and save.

  • <Shipping Address>

    Please check "Same As Billing Address" if you want to deliver to the same place as member registration.
    After checking all, please click the "Save and Continue" button at the bottom of the page and proceed to Delivery.
    "Save my address" will save it as member information.

7. Checkout (STEP2:Delivery)

  • Delivery company will be selected automatically.

Learn more about Shipping & Delivery

  • After checking all, please click the "Save and Continue" button at the bottom of the page and proceed to Delivery.

8. Checkout (STEP3:Payment)

  • <Online Banking/Credit Card>

    After the Confirm page, you will be redirected to Ipay88 the payment.

  • <Bank Transfer>

    Cheque:
    Beneficiary: BEAUTY GARAGE MALAYSIA SDN.BHD.
    Bank: PUBLIC BANK
    Branch: PBBEMYKL
    Current Account No.: 3178003335

9. Checkout (STEP4:Confirm)

  • After checking all, if you click the "Place Order" button at the bottom of the page.
  • If you select "Online Banking/Credit Card", you will be redirected to Ipay88 the payment.
  • If you select "Bank Transfer", it is "Complete".

10. Checkout (STEP5:Complete)

  • The order is complete. A confirmation email will be sent to the registered email address.

11. Shipping & Delivery

  • <Normal Delivery> *Within Malaysia

    Purchase total Shipping fee
    Over RM160 FREE
    Less than RM160 RM25
  • <Individual Delivery>

    *Shipping fee will apply separately for each product, because we will pack for each product.

    Display Shipping fee
    A RM20
    B RM25
    C RM40
    D RM80
    E RM120
  • <Proforma Invoice will be issued>

    We will inform the shipping cost separately.
    Please write the following details in the contact form and contact us for shipping fee.
      *Customer Name
      *Product Code
      *Product Name (color, size)
      *Quantity
      *Shipping address
      *Delivery request date
    Contact form here   Contact form
    If you have any questions, please call.   +603-2202-2929
  • We deliver only within Malaysia. For overseas delivery, please refer [Overseas shipping service].

12. Overseas shipping service

13. Cancellation

  • Order products(equipment) can be cancelled in some cases if it is before shipping.

14. Returned goods and exchange

  • If there are defects in the product, such as scratches or damage, we accept exchanging, repairing or refund, if you contact us within 7 days. When exchanging, please keep the invoice and the product in the same state as at the time of delivery.
  • Please understand that returning and exchanging are NOT accepted under customer's circumstances.

15. Terms of use

https://www.beautygarage.my/terms_my